• Smart TV setup and troubleshooting

• Streaming device setup

• Streaming app installation and sign-up assistance

• App login and account assistance

• Connecting TVs and streaming devices to Wi-Fi

• Picture, sound, and connectivity troubleshooting

• Helping you understand your streaming options

• Desktop and laptop troubleshooting

• New computer setup

• Slow computer troubleshooting

• Device connectivity issues

• General computer assistance and guidance

• New phone and tablet setup

• App installation and setup

• Email configuration

• Wi-Fi and Bluetooth connectivity

• Device settings and customization

• Connecting phones/tablets to other devices

• General troubleshooting and assistance

• Internet connectivity troubleshooting

• Wi-Fi setup and troubleshooting

• Router and modem assistance

• Connecting devices to your network

• Wi-Fi coverage and performance issues

• Basic home network setup

• Identifying whether an issue is with your device, network, or internet provider

Don't want to spend an hour on the phone with your provider? We can help.

• Assistance communicating with cable and internet providers

• Explaining technical problems to provider representatives

• Helping troubleshoot while speaking with the provider

• Service and equipment issue assistance

• Helping coordinate technician appointments

• Reviewing provider instructions with you

• Helping you understand available service options

• Following up on unresolved technical issues

Have a problem that doesn't fit neatly into one of those categories? Ask us. Select get started to send us a message on your issues